Exabytes has launched GROW AI, a new strategic initiative aimed at helping businesses adopt artificial intelligence securely, practically and at scale, as organisations across Malaysia and Southeast Asia look to turn growing interest in AI into measurable business outcomes.
The initiative was unveiled at the Exabytes GROW AI Summit 2026 at EQ Kuala Lumpur, marking the company’s evolution from helping businesses establish and expand their digital presence to supporting the next stage of business transformation.
Building on Exabytes’ long-running GROW Digital mission, GROW AI is designed to help organisations move beyond fragmented AI tools and pilot projects towards integrated applications that can improve productivity, customer engagement, decision-making and operational performance.
The company aims to empower one million businesses to GROW AI by 2030.
Making AI Adoption More Accessible to Businesses
GROW AI is built around the principles of Reliable, Accessible, Scalable and AI-driven (RASA).
The strategy brings together Exabytes’ capabilities across cloud infrastructure, cybersecurity, business applications, eCommerce, workplace productivity, automation and managed AI services, alongside Exabytes Commerce’s expertise in eCommerce and AI-powered customer journeys.
Through the initiative, Exabytes aims to help entrepreneurs, SMEs, large enterprises and public-sector organisations progress from digital adoption towards AI-enabled growth.
The launch comes as Malaysia advances its AI Nation 2030 ambition, while businesses face increasing pressure to translate interest in artificial intelligence into practical implementation.
A 2025 study developed by Ecosystm in partnership with Red Hat and supported by the National AI Office found that only 21% of 133 Malaysian SMEs surveyed had progressed beyond AI pilots, while 60% cited insufficient in-house technical expertise as a major barrier to AI adoption.
“For the past 25 years, Exabytes has helped businesses establish the digital foundations they need to grow. GROW AI represents the next chapter of that journey, helping organisations move from being digitally present to becoming intelligently operated,” said Chan Kee Siak, Founder and Chief Executive Officer of Exabytes Group. “Businesses understand that AI will affect how they compete, but many are still uncertain about where to begin and how to implement it securely. Our role is to reduce that complexity by bringing together the technology, infrastructure, expertise and partners they need to turn AI into measurable business outcomes.”
GROW AI Summit Brings Technology Ecosystem Together
The GROW AI Summit 2026 brought together more than 500 business owners, C-suite executives, technology leaders, solution providers and public-sector stakeholders to discuss how organisations can move from AI interest to practical implementation.
The summit featured contributions from Amazon Web Services, Lark, Aurora Mobile, Moka AI, Sangfor, EasyParcel, Aegis Cloud, AITraining2U and Forward College, representing expertise across cloud infrastructure, enterprise AI, workplace collaboration, human resources, cybersecurity, commerce, implementation and talent development.
Senior executives and industry leaders took part in keynotes, demonstrations and panel discussions covering how organisations can modernise infrastructure, integrate AI into everyday workflows, strengthen customer engagement, protect business data and prepare their workforces for scalable AI implementation.
Discussions also explored how AI is reshaping commerce and the customer journey, as well as how technology providers, businesses and education partners can work together to address Malaysia’s AI implementation and skills gaps.
The summit concluded with an after-event networking session featuring NameStudio, a domain name discovery and suggestion service enhanced with AI capabilities.
Exabytes and Aurora Mobile Sign Three-Year Enterprise AI Partnership
A key announcement at the summit was the signing of a three-year Memorandum of Understanding (MoU) between Exabytes and Aurora Mobile (NASDAQ: JG) through Aurora Mobile’s enterprise AI platform, GPTBots.ai.
The MoU was signed by Chan Kee Siak, Founder and CEO of Exabytes Group, and Chris Lo, Founder and CEO of Aurora Mobile.
The partnership combines Exabytes’ cloud infrastructure, managed services, regional customer network and local implementation capabilities with Aurora Mobile’s expertise in enterprise AI platforms, AI agents, knowledge management, workflow automation and AI application development.
Under the collaboration, the companies intend to jointly develop enterprise AI solutions for businesses across Southeast Asia.
These solutions will range from AI-powered customer service, sales, marketing and knowledge assistants for SMEs to enterprise AI agents, intelligent service desks, workflow automation, private AI deployments and hybrid AI infrastructure for larger organisations and government bodies.
Turning AI Pilots Into Enterprise Solutions
The partnership will also cover internal AI projects across Exabytes’ business functions, joint customer proof-of-concept programmes, managed AI services and regional ecosystem development initiatives.
Successful internal applications are intended to be developed into repeatable solutions and implementation frameworks that can subsequently be introduced to Exabytes’ customers.
“Enterprise AI transformation requires more than deploying a standalone chatbot or application. Organisations need to connect AI with their knowledge, workflows, employees and operational systems, while putting the right governance, security and operating capabilities in place to sustain adoption over time,” said Chris Lo, Founder and CEO of Aurora Mobile. “By combining GPTBots.ai’s enterprise AI platform and agent capabilities with Exabytes’ infrastructure, managed services, implementation expertise and regional reach, we aim to help organisations across Southeast Asia progress from isolated pilots to enterprise-wide AI adoption that delivers measurable and lasting business value.”
The MoU and wider summit programme reflect Exabytes’ partner-led approach to GROW AI, bringing together expertise across cloud infrastructure, enterprise applications, cybersecurity, commerce and talent development.
Helping Businesses Adopt AI One Step at a Time
Exabytes said businesses do not need to transform every function simultaneously. Instead, organisations can begin with a clearly defined operational challenge and expand their AI adoption as their capabilities and requirements develop.
According to Eric Foo, Deputy Chief Executive Officer of Exabytes Group, one of the key challenges is moving AI adoption beyond individual users and into company-wide implementation where its return on investment can be measured.
“Businesses do not need to transform every function at once. They can begin with one clearly defined operational challenge and expand their AI adoption as their capabilities and requirements develop,” he said. “The challenge is how to move the AI adoption from individual level, which is hard to measure the ROI, and elevate them to the company level with measurable financial metrics. Our focus is to help organisations identify where AI can create genuine value, establish the right foundation and move beyond experimentation towards implementation that can grow with their business.”
Exabytes Targets One Million AI-Enabled Businesses by 2030
The summit marks the beginning of a broader effort to translate Exabytes’ GROW AI strategy into practical implementation support, managed services and scalable AI solutions for businesses across Southeast Asia.
By combining its regional reach with a partner ecosystem spanning cloud infrastructure, enterprise AI, cybersecurity, commerce and talent development, Exabytes aims to help businesses move from isolated AI use cases towards sustainable implementation.
The company ultimately aims to empower one million businesses to GROW AI by 2030, supporting organisations as they adapt to an increasingly intelligence-driven economy.
