CelcomDigi Berhad (“CelcomDigi”) has rolled out another edition of its MY5G SME Digital Workshop, supporting small and medium enterprises (SMEs) in Malaysia with practical digital skills and technology solutions to improve competitiveness in the digital economy.
Now in its fourth year, the programme has positively impacted more than 3,000 local entrepreneurs.
The latest edition kicked off in Penang this week, with more than 300 SMEs taking part in the Northern leg of the programme. The nationwide initiative will be held across 14 locations in Malaysia.
Helping SMEs Navigate Digitalisation
At the heart of the programme is CelcomDigi’s commitment to helping local SMEs access practical digital knowledge and tools that can support business growth.
New formats have also been introduced this year to better address the needs of businesses at different stages of development.
For early-stage businesses, workshop modules focus on establishing a strong digital presence, while more established enterprises are introduced to technology solutions that can be easily integrated into their daily operations.
The programme aims to make digitalisation more accessible by focusing on practical applications that SMEs can implement in their businesses.
Bringing Digital Solutions Closer to Malaysian Businesses
The MY5G SME Digital Workshop is being held across 14 locations nationwide, with the Northern leg bringing together more than 300 SMEs.
CelcomDigi has partnered with a range of organisations for the programme, including Funding Societies Malaysia, Swipey, CTOS Data Systems (CTOS), CardUp, Majlis Amanah Rakyat (MARA), SME Bank, Bank Pembangunan Malaysia Berhad (BPMB), SME Corporation Malaysia (SME Corp), Small and Medium Enterprises Association of Malaysia (SAMENTA), Digital Penang, Onsmo Lighting Malaysia and TikTok Shop Malaysia.
The collaboration provides participating businesses with access to expertise and solutions covering areas such as financing, credit information, payments, digital tools and e-commerce.
From Three-Wheel Cart to 13 Outlets
Feedback from participating SMEs has been encouraging, with business owners highlighting the practical nature of the workshops.
Puan Noor Shamsiah bt Mohd Farouk and her husband, Encik Mohd Hasnizam bin Abu Bakar, owners of Dapur Bakar Ayam Goreng Kunyit, took part in last year’s digital workshop in Penang.
The couple started their business in Penang with a humble three-wheel cart and have since expanded their operations to 13 outlets nationwide.
“We had been struggling to reach new customers online and did not know where to start. The workshop gave us practical ideas we could apply immediately, particularly around content and social commerce,” said Puan Shamsiah. “It helped us see how digital tools can solve a real challenge for our business, rather than simply being another technology to adopt.”
Dapur Bakar Ayam Goreng Kunyit is also a customer of CelcomDigi’s Business Postpaid and Fibre solutions, benefiting from reliable connectivity to support its growing operations.
Skuad 5G Edisi SME Takes Digitalisation to the Ground
Beyond the workshops, the programme also included market visits to locations such as Pasar Awam Bagan Ajam and Pasar Awam Sri Muda in Penang as part of Skuad 5G Edisi SME.
The initiative facilitated direct engagement with more than 110 business owners, allowing CelcomDigi to better understand the challenges and needs faced by local SMEs.
These on-the-ground engagements complement the workshops by bringing digitalisation discussions directly to business communities.
Making Digitalisation Practical for SMEs
T Kugan, Chief Enterprise Business Officer of CelcomDigi, said SMEs do not need digitalisation to be complicated, but instead require solutions that address their everyday business challenges.
“SMEs do not need digitalisation to be complicated. They need solutions that address challenges such as reaching new customers, managing cash flow, creating content or finding the right partners to grow,” he said. “That is why our workshops are focused on providing practical knowledge, open access to industry experts and hands-on learning on how technology can transform business for the better.”
He added that CelcomDigi’s on-ground engagements are equally important in making digitalisation more relevant and accessible to Malaysian SMEs.
“Our on-ground engagements are equally important because they bring conversations directly to business owners. This is important in helping us make digitalisation more relevant, accessible and actionable for Malaysian SMEs,” he said.
Supporting SME Growth Through Digital Adoption
Through the MY5G SME Digital Workshop Series 2026, CelcomDigi aims to equip more Malaysian businesses with the knowledge and tools needed to strengthen their digital presence, improve operations and compete in an increasingly digital economy.
The programme’s focus on practical learning, technology adoption and direct engagement reflects the growing importance of digitalisation for SMEs seeking to reach new customers and scale their businesses.
The full workshop schedule and further information on the MY5G SME Digital Workshop Series 2026 are available through CelcomDigi Business.
