Supporting SME Digitalization and Financial Inclusion
This innovative collaboration is aimed at improving financing access for private clinics—many of which operate as small and medium-sized enterprises (SMEs)—by embedding loan and financing options within their existing digital workflows. It forms part of a broader effort to strengthen financial resilience among healthcare SMEs through alternative data and platform-based delivery.
A Digital Platform for End-to-End Clinic Management
Remedi provides an integrated solution for managing the full range of clinic operations. This includes appointment scheduling, billing, medical records, inventory control, and patient engagement, all in a seamless digital environment. The platform also captures valuable business insights that support predictive features, such as forecasting inventory needs.
“We are committed to helping clinics digitalize not only their operations, but also their access to financial and procurement services. Embedded financing is an innovative approach and natural step in building a full-service ecosystem for clinics and ensuring their operational sustainability as well,” said Khairul Faizi Khalid, Managing Director of Remedi.
In addition, the platform has launched a built-in procurement marketplace that allows clinics to order medical supplies and consumables directly, streamlining inventory management and making operations more efficient. By embedding financing into this ecosystem, clinics will be able to access working capital and business loans directly through the platform, reducing administrative burden and improving access to tailored funding.
“This initiative allows us to bring the alternative financing ecosystem closer to the point of need—supporting SMEs with both access and affordability,” said Yushida Husin, CEO of CGC Digital.
Bridging the Financing Gap by Connecting Ecosystems
This collaboration brings together critical components of the healthcare and lending ecosystems to address long-standing challenges in accessing financing:
- Remedi acts as the central hub, embedding financing tools within its operational interface and generating data to support credit evaluation.
- CGC Digital plays a facilitative role by enabling risk-sharing arrangements and connecting a broader network of financing partners to the platform leveraging CGC Digital’s financing marketplace, imSME.
- Seedflex provides flexible, performance-based financing tailored to clinics’ actual business activity, making capital more accessible and aligned with day-to-day operational realities.
By integrating financing into a platform already central to clinic operations, the partnership lowers barriers to funding, streamlines the application process, and enables more responsive and appropriate financing solutions—ultimately bridging the financing gap for a critical segment of healthcare SMEs.
“We’re excited to collaborate with Remedi and CGC Digital to provide flexible financing to address the real-life credit needs of healthcare clinics. This partnership allows us to continue pursuing our vision to bridge the credit gap for SMEs and give business owners of any size the same fair access to capital regardless of their background,” added Ritwik Ghosh, Co-Founder and CEO of Seedflex.
